Privacy Policy
Last updated: September 30, 2026
This policy explains how information is handled when you visit conncastle.com or contact Conn Castle Consulting through this website. Conn Castle Consulting is operated by Hardware Breakout LLC in New York, United States.
Information we collect
Website analytics. We use analytics services to understand how people find and use the website. They use cookies and similar technologies to collect information such as your IP address, approximate location, device and browser information, referring pages, campaign information, and interactions with this website, such as page views and clicks.
Contact messages. If you use the contact form or email us, we collect the name, email address, and message you provide. The form is processed by a service provider, which may also process technical information such as your IP address, browser type, and access time to operate and secure its service.
How we use information
We use information collected through this website to operate, secure, and improve the website; understand how it is used; respond to inquiries and keep appropriate business records; communicate with you about our services; and comply with legal obligations and protect our rights.
Service providers
We disclose information to service providers only as needed for them to provide services on our behalf, such as website hosting, analytics, data storage, and contact-form processing. These providers may process information in the United States and other countries. We may also disclose information when required by law, to protect the website or others, or in connection with a business transaction such as a merger or acquisition.
Retention
We retain contact messages and related business records as long as reasonably necessary to respond, maintain appropriate records, resolve disputes, and meet legal obligations. We retain website analytics data for as long as it is useful for understanding website traffic.
Your choices and rights
You can control or delete cookies through your browser settings. This website does not respond to browser Do Not Track signals.
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information. To make a request, email [email protected]. We may need to verify your request before acting on it.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them.
Security
We use reasonable safeguards appropriate to this website and the information it handles. No method of transmission or storage is completely secure.
Changes to this policy
We may update this policy when the website or its data practices change. The “Last updated” date above shows when it was most recently revised.
Contact
Questions or privacy requests can be sent to [email protected].